Transportation Services


ACIL provides accessible transportation for people with disabilities. You can arrange a trip for any purpose or appointment, except emergency medical situations. If you or your trip is not covered by Medicaid, our fares are lower than any available accessible-van alternative. 

Examples of non-emergency medical trips could be:

  • Doctor's appointments or clinic visits
  • Non-emergency hospital appointments or visits
  • Dialysis
  • Physical Therapy
  • Rehab Services 
  • Pharmacy/Drug Store

Examples of non-medical trips could be:

  • Grocery shopping
  • Attend day time meetings
  • Go to a restaurant, movie or the library
  • To pay bills

If you are a Medicaid recipient then your non-emergency medical trip may be covered by Medicaid. You should call the state's Medicaid Transport System at (844) 549-8353. If you need accessible van transport, that system may arrange your trip with ACIL. 

ACIL's hours of service are Monday through Friday 8:00am to 4:00pm. To arrange a ride please call (304) 965-0376.